I love Lost Dutchman and will never get a wallet anywhere else and here’s why!
Having now purchased 3 wallets from Lost Dutchman all have turned out to be fantastic experiences with the highest quality product. The first wallet must have been at least 2-3 years ago, maybe even longer and everything went very smoothly.
Wallets 2-3 were both a Hefty Dutchman. The 2nd wallet was about 2-3 months ago and there was a minor hiccup. For whatever reason I didn’t receive the wallet I thought I ordered. I sent a very angry email & Olivia replied with kindness and without hesitation had the guys remake the wallet and it was in my possession within a week.
My third wallet was a bit of a special order. I picked the color wallet and thread and in the notes made a special request to add a 2nd color. Without question my request was accepted and within a week and a half, I had my wallet as I had requested.
Lost Dutchman no what customer service is and how to put out a quality product, only if more companies were like this!