Frequently asked questions
Almost all of the goods offered in our shop are made to order. We have a current production lead time of about 4 weeks for made-to-order items with the exception of Quick-Ship products which ship in 7-10 days. Ready-to-Ship items ship within 48 hours. These lead times do not include shipping time.
We offer a lifetime stitching guarantee. If the stitching on your product wears out at any time, we will either repair or replace the item.
We offer wholesale pricing for many of our products. Feel free to contact us for pricing.
We are not taking fully custom orders at this time. Some modifications can be made to certain products, including two-tone color customization.
To keep your goods in best shape, condition the leather about every few months, or when the leather starts feeling dry. I recommend Smith's Leather Balm.
Not all cowhides are created equal. We use leather from tanneries that for the most part tan their hides very consistently. That being said, because of the natural aspect of leather in general, and because the leather we use is Full Grain, there may be some variation between hides. We believe that's what makes it so beautiful!