Privacy policy
Last Updated: 07/24/2025
At Lost Dutchman Leather (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://lostdutchmanleather.com.
1. Information We Collect
When you interact with our site, we may collect the following information:
- Personal Information: name, email address, shipping address, billing address, phone number (optional), and payment information.
- Device and Usage Data: automatically collected data about your browser, IP address, time zone, and certain cookies that are installed on your device.
2. How We Collect Information
We collect data in the following ways:
- When you place an order through our website.
- When you sign up for our newsletter or SMS alerts.
- When you voluntarily provide information via forms or email.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including sending order confirmations and shipping updates.
- To communicate with you, including marketing emails and SMS (if you’ve opted in).
- To improve our website and customer experience.
- To comply with legal obligations.
- To help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
4. Sharing Your Information
We do not sell your personal data. We share your information only with trusted third parties to provide necessary services:
- Shopify – our e-commerce platform.
- Klaviyo – our email and SMS marketing provider.
- Shipping carriers – to fulfill and deliver your orders.
Each of these partners is obligated to protect your data and only use it as needed to perform their services.
5. International Users
We sell products globally. If you are accessing our site from outside the U.S., please note your data may be processed and stored in the United States or other countries where our service providers operate.
If you are a resident of the European Union (EU) or California, you may have additional rights under local privacy laws.
6. Your Choices and Rights
- You can opt out of marketing emails and texts at any time using the unsubscribe link or by replying STOP to SMS.
- You can request to access, correct, or delete your personal information by contacting us at [Insert Contact Email].
- You are not required to create an account to make a purchase.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us and we will delete it.
8. Security
We take reasonable steps to protect your data, including encryption and secure third-party services. However, no online system is 100% secure, so please use caution when sharing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 Support@LostDutchmanLeather.com